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SIE Advanced BSS®

Call Center

SIE Advanced BSS® is a system in a Web sphere, also it is multi-enterprise, it is ideal for a Call center, where helping personnel can look for information from different enterprises and corporative, it is a unique system that provide organized and on time information to the client, about deadline date, last month paid, the contracted products, status of the contract, record of payments, realized services, assigned equipments, registered movements as address change, complains, among others.

Benefits

  • Centralized in a Call Center the attention to clients of different enterprises and corporative.
  • Remote problem identification.
  • Direct starting and re-starting of the client’s equipments.