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Technical Support

Our OSS & BSS solutions for the Latin American market are supported by the latest technology in design, development, engineers and specialists in cable telecommunications, our support services and maintenance will enable it to focus its attention on other priorities of his company.

 

 

    We are the only company that offers:
    • Personalized attention and in their language.
    • Extensive experience in each of the elements for cable.
    • Direct Representation of the leading manufacturers of Internet services, Cable and Telephony.
    • High level Engineers trained directly with the manufacturers.
    • Full support technical and human access.
    • Research areas to implement the best solutions first in the laboratory and later in field with the customers.


Technical Support

Our support specialists are ready to solve all your questions, always connected to the network. We have experience in different platforms: Windows, Solaris and Linux environments.

For our entire software solutions we have remote secure access to their servers: SSH, VNC, Telnet.

Our value-added: remote monitoring and real-time status of our systems 24 x 7 support.*

* Ask our sales department for our policyholders Support.